FAQ

ARE MY TRAVEL EXPENSES PAID FOR?

Yes, if eligible, you will be reimbursed for your travel expenses. Public transport only

IS THERE ANY FLEXIBILITY ON THE COURSE RUNNING TIMES?

Yes we can be flexible and appreciate some people will need to leave early or start late

WHICH EMPLOYERS DO YOU WORK WITH?

CCP work in partnership with a wide range of employers across a wide range of sectors. Come along to one of our awareness sessions or give us a call to find out more. Take a look at our vacancies

WHAT KIND OF ROLES AND AT WHAT LEVEL ARE YOUR COURSES FOCUSED ON?

Our learners have experience at a wide range of levels. It could be entry level positions or management for example. We have something to suit everyone just give us a call

WHAT IS THE ELIGIBILITY CRITERIA FOR FREE TRAINING?

Candidates MUST be 19 or over and in receipt of an active benefit (JSA or ESA) Alternatively candidates must be in a redundancy situation with a letter to confirm this

WHERE ARE YOUR TRAINING CENTRES?

Peterlee, Sunderland, Newcastle and South Shields. See the locations page for more information. Middlesbrough and North Tyneside will be open soon!

WHICH SECTORS DO YOU WORK ACROSS?

Contact Centre, Retail, Hospitality, Financial Services, Sales, IT and consultancy

WHAT IF I HAVEN’T BEEN MADE REDUNDANT BUT I KNOW I’M GOING TO BE?

That’s fine. If you are in a redundancy situation and have a document from your employer to confirm that you are under notice or at risk, then we can help you

IS THERE A CHARGE FOR TRAINING?

No all training is free if eligible

HOW LONG DO YOUR COURSES LAST?

There is no set timescale. Some individuals may need support for a couple of days and others a few weeks. It all depends on what you require

I ALREADY HAVE LOTS OF WORK EXPERIENCE. CAN CCP HELP ME?

Definitely. You may be looking to change sector or you may simply need support to update your CV, prepare for an interviews and other assessments or be matched to the right employer

CAN I USE CCP AS A REFERENCE?

Yes if you successfully complete our training!

WHAT ARE THE QUALIFICATIONS I HAVE THE OPTION TO COMPLETE?

All learners have the opportunity to gain an entry level City & Guilds qualification while they are with us (type of qualification varies depending on sector/roles) which may then support further development such as an Apprenticeship. CCP can design training to fit your requirements whatever they may be