About CCP


CCP Ltd is one of the North East’s leading contact centre consultancies and training practitioners, servicing a wide range of blue chip and public sector clients both across the region and nationally.


Established in 2000, CCP has grown rapidly to become a leading pre-employment training provider in the North East and have helped thousands of people into exciting new careers.


Recognised by OFSTED as being one of the best training providers in the UK, we specialise in preparing unemployed people with the skills and competencies they need to secure jobs in a wide variety of sectors, from Contact Centre, ICT, Sales and Financial Services to Retail, Travel Tourism and Hospitality.


Our expertise also includes Outplacement support, where we work with those under notice or at risk of redundancy to move them into new roles without a break in their earnings. This includes providing access to our 100s of vacancies across the region, help to make you CV bespoke to the employer and preparing in detail for the assessment process.


We have sites all across the region and a success rate of more than 75% when matching jobseekers with employers. We currently place around 3,000 people into work every year and we work in partnership with hundreds of employers who use CCP as a reliable and sustainable recruitment stream. Whether you are an employer looking for new recruits or simply looking for a new role or career for yourself, we can help, with many of our programmes completely free of charge!

Whether you are an employer looking for new recruits or simply looking for a new role or career for yourself, we can help. 

David, BT/Manpower I have found the work CCP do with their clients to be massively beneficial to our organisation. We have had some inspired and inspiring recruits who have entered the business with a positive can do attitude
David BT/Manpower
Gale I love my new role working at BT and I wouldn’t have known about the job or passes the assessment without CCPs help and guidance. Thank you CCP I’m going to tell all my friends about you!
Joe I had always worked in manufacturing and desperately wanted a change but I didn’t know how. CCP helped me to understand what type of activities I’m good at, the type of transferable skills I have and helped me to decide a way forward. They built my confidence and let me know who was recruiting and within 3 weeks I had a new job in the hospitality sector which I really enjoy

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